SAP CX/C4C Consultant – Full remote (F/M)

Astek Group

Founded in France in 1988, Astek is a global player in engineering and technology consulting, present on five continents. With its expertise in many industrial and tertiary sectors, it supports its international clients in the intelligent deployment of their products and services, and in the implementation of their digital transformation.

Since its creation, the Group has based its development on a strong culture of entrepreneurship and innovation, and on the support and skills development of its 10 000 employees who are committed every day to promoting combination of digital technologies and complex systems engineering.

Join a Group rapidly developing in France and around the world, with a turnover of 705 M€ in 2024.

More on the Group on our website https://astek.net. 

Position

We are currently looking for a candidate for the position of SAP CX/C4C Consultant (he/she) for our client from the Energy industry.

Offered salary

Salary: from 1440 to 1600 PLN net/day, depending on experience and competences.

You’re ideal for this role if you:

• have experience working with SAP CX / SAP C4C, in particular Sales Cloud and Service Cloud
• have worked in system maintenance and support (incidents / ongoing support), not only on implementations
• have a solid understanding of customer service and sales processes
• communicate fluently in German (B2/C1) in daily cooperation with the customer
• are independent and proactive in problem solving
• have functional and technical knowledge of SAP Service Cloud
• have experience with other SAP CX solutions (CDC, CDP, Emarsys)
• understand or have experience in the Energy / Utilities domain

Your day-to-day responsibilities include:​

• providing ongoing support and maintenance for SAP Service Cloud (v1) and SAP Sales Cloud
• handling incidents, service requests, and user issues in SAP CX systems
• analyzing reported problems and proposing effective functional solutions
• configuring and adjusting SAP Service Cloud to support business processes
• cooperating directly with the end customer on a daily basis in German
• supporting business users and acting as a trusted SAP CX advisor
• collaborating with other IT teams and stakeholders within the SAP landscape

Our recruitment process

Call with our Recruiter -> Call with our Business Manager -> Meeting with Client

If necessary, after call with the Recruiter, we also invite you to an additional technical verification stage.

Need more information? Contact me: [irma.przetacznik@astek.net]

What we offer

• Long-term collaboration
• Technical training, certifications, and skills development
• Competence Center mentoring – being a member of the Competence Center community from day one is an opportunity to develop your skills, participate in various conferences, and share knowledge and experience with people who face the same challenges every day
• Clear career path
• Employee benefits package (Multisport, private healthcare, life insurance)
• Friendly working atmosphere, team-building events, and team-building meetings

Referral system

It’s not about you? Recommend us your friend and get a bonus up to 7,000 PLN

Link: https://astek.pl/system-rekomendacji/

Information clause

The controller of the personal data is ASTEK Polska sp. z o.o. with its registered office in Warsaw, Al. Jana Pawła II 22, 00-133 Warszawa, Poland. You have the right to access your data, the right to request deletion of data, etc. Detailed information regarding processing can be found HERE: https://astek.pl/polityka-prywatnosci

You have the right to withdraw your consent at any time. If you withdraw your consent, please contact us by e-mail at privacy@astek.pl or in writing to the administrator’s address.

Procedure for reporting by whistleblowers at ASTEK Polska sp. z o. o. [Link]  

Ref number

AO219567