Outsourcing of IT specialists
Team Leasing
Managed Services
Amazon Web Services
Engineering
Work Package
3rd line of support
Client: IT/Financial consulting company
Industry: Banking and Finance
Competence center: MS, Admin and Security
Technologies: Windows/Windows Server, SCOM, SCCM, Azure, Office365, Sharepoint
Project description
Providing a team of Administrators of 3 support lines who are able to respond to received reports from lines 1 and 2. In a short time, including work outside business hours, which allows to shorten the time of processing demanding reports.
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