Client: IT/Financial consulting company
Industry: Banking and Finance
Competence center: MS, Admin and Security
Technologies: Windows/Windows Server, SCOM, SCCM, Azure, Office365, Sharepoint
3rd line of support
Project description
Providing a team of Administrators of 3 support lines who are able to respond to received reports from lines 1 and 2. In a short time, including work outside business hours, which allows to shorten the time of processing demanding reports.
