2nd and 3rd line of IT support

Client: An American company from the logistics industry

Industry: Production and services

Competence center: Software Development

Technologies: Microsoft, Web Service, Website WWW

Project description

The aim of the project was to create teams and take over from the client the 2nd and 3rd line of support in the area of ​​handling and resolving IT requests for internal users located in: France, Spain, Germany, Scandinavia, Italy and Great Britain.

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